At my request, my waitress provided me with a menu. (She didn’t come to my table equipped with one.) The menu was long on Pizza Hut food but seemed light on KFC fare. What I had intended to order was nowhere to be found. I asked her about the advertised combo, but she knew nothing about it. (She was new on the job, she told me.) The waitress left to ask a manager about the combo, but the manager seemed not to know about it either. My waitress suggested that the sandwich I wanted to try was the Zinger Spicy Chicken Sandwich, which was on the menu, but not in a $5 combo.
Unable to order the combo, I ordered a two-piece chicken meal, which was mostly fine. Well, the meal was almost fine. KFC has always served tasty biscuits, and a biscuit came with my meal. Butter, however, did not. I asked for some and received a couple of the packets like this one:
|Buttery Spread packet (approximate size 3" x 1½")|
My visit to the Indiana, Pennsylvania, restaurant represented the second time I had been disappointed by its skeleton KFC menu. I once visited the restaurant in pursuit of a hot chicken sandwich. I had heard an NPR report on Nashville hot chicken, and I had seen a KFC advertisement for its own hot chicken sandwich. Alas, the Pizza Hut/KFC restaurant had no clue about the sandwich in question. On that occasion, I simply walked out.
Alas, one hand of Yum! Brands just doesn’t seem to know (or care) what the other hand is doing.